ManaOne module 04 · Member CRMManaCube

Bring one-time buyers back at the right time

Orders from every channel are matched to member profiles. The system segments members and works out the repurchase cycle, and email, SMS and LINE messages go out straight from the system.

Orders from every channelMember data
Automatic segmentsCustom segmentsTags
Orders from every channel are matched to members, then segmented and tagged

Before and now

Before

Member data is scattered across e-commerce back offices. Many people buy once and never return, and it is unclear who to reach first. Sending a message means exporting a list, cleaning it up and importing it into a sending tool.

Now

Orders from every channel are matched to member profiles and brought together in one CRM, showing each person's profile and purchase history. Segments are built automatically, and email, SMS and LINE messages go out straight from the system.

Message membersUsed to mean exporting and cleaning lists, then importing them into a sending toolSegment and send directly

Features

Reach the right people at the right time

  1. 1

    Members from every channel, in one place

    Import orders and member data from each e-commerce platform in one click, or connect GA4. Member data that was scattered everywhere becomes one record.

  2. 2

    The state of the member base on one page

    Orders, members, repurchase health and RFM scores (how recently, how often and how much each person bought) on one page, along with how many people have left an email or phone number and can be reached for marketing.

  3. 3

    Four automatic segments show who to reach first

    The system sorts members into never purchased, first purchase, repeat and lapsed.

    Never purchasedFirst purchaseRepeatLapsed
  4. 4

    The repurchase cycle, with a prompt when it is due

    The system works out the brand's own repurchase cycle and prompts a follow-up before customers forget the brand.

  5. 5

    Custom conditions to find the right people

    When the automatic segments are not enough, filter by conditions and tag the group, for example “bought once, no repeat in 90 days”. Save frequent segments as shortcuts and recall them in one click.

  6. 6

    Send directly, with results back in the same place

    Pick a group and send email, SMS or LINE messages straight from the system. Open rate, conversion rate, coupon claim rate and the revenue generated all come back to the same table.

    EmailSMSLINE

Start by bringing member data together?

When to use it

  • A campaign is coming up and members need a message
  • One-time buyers need bringing back

Every member's profile and purchase history stay in ManaOne, alongside product, order and group-buy data, as part of the brand's own data asset.

Next

Member CRM FAQ

Where does the member data come from?

Orders and member data from each e-commerce platform can be imported in one click, and GA4 can be connected.

Is there a free option?

Yes. ManaCube has a free Personal plan. See the ManaCube plans for details.

What is needed to send LINE messages?

LINE member integration is included in the Basic and Professional plans. See the plans page for details.

Does it have to be used with other modules?

No. Use ManaCube on its own, add other modules, or take a bundle.

Contact us

Want a demo first,
or have a question?

ManaOne is self-serve: sign up and try it any time. To see it in action first, or if something comes up during the trial, leave your contact details and we will be in touch within one working day.

Emailinfo@datamana.app
LINE Official Account@datamana
What needs solving? (select all that apply)